FAQ

What Shipping Methods Are Available?

Orders are typically shipped through USPS, Fedex or UPS services, depending on the package, destination and shipping fees involved.
We reserve the right to request signature delivery on any order.

How Long Will It Take To Get My Package?

Average processing times may vary based on seasonal volume. Processing typically ranges from 1-3 business days and transit times for contiguous U.S.A., typically range 2-5 business days depending on the destination location.
Weather, etc. may cause an unforeseen delay.

To help our customers receive their order in a timely manner, all orders are shipped from our warehouse in Washington, Indiana or through a "fulfillment center".

How much is shipping?

Most of our items qualify for FREE shipping!
For items that do not qualify for free shipping, we do our best to select the shipping company (UPS, Fedex, USPS) that offers the best rate for your order.
We also utilize shipping companies that offer us a "volume" discount rate so we can pass the savings on to our customers.

Why do I have more than one tracking number for my order?

We know you are anxious to receive your order. So to get your order to you as quickly as possible, we utilize various "fulfillment centers" throughout the country to process your order.

Do you ship internationally?

Sorry, but we currently only ship to the contiguous United States

What is the return policy?

In most cases, new, unopened items can be returned within 30 days for a refund*.

*A restocking fee (15%) may be applied on a case by case basis.

How do I place an Order?

Placing an order is very easy. After creating an account, simply find the items you would like to purchase, select a quantity and click the "Add To Cart" button.
You can see the items in your cart in the top right corner of the Bizzy Buyz website.
If you hover over the cart icon, you can go straight to checkout or you can go to view the items in your cart.
When you are ready, simply click the "Checkout" or "Proceed to checkout" button.
After placing your order you will receive an order confirmation via email.
When the order ships, you will receive another email with the tracking number and a link to track the order online with the carrier.

Do I need an account to place an order?

Yes, you will need to create an account to place an order.
It's free to create your very own personal account.

How Can I Cancel Or Change My Order?

Go to the "Contact Us" page with the order number, your account name, account address, your phone number and reason that you would like to cancel.
But please note that due to processing times, we can not guarantee cancellation of an order as it may already be processed and/or shipped.

How Do I Track My Order?

After placing an order, you will receive an email with the tracking number for the appropriate carrier.

I placed an order, but an item shows as out of stock now. Does that mean my order will not be shipped?

If you have placed and paid for your order, your order will ship as it should. The product listing on the website reflects the quantities currently available to purchase. When an order is placed and paid for, those items are deducted from the website quantity and held in reserve until the order is processed and shipped. The site reflects those reserves and the listing may now appear as "out of stock" to prevent new orders from being placed as there are no more additional product available for sale at that time in the current inventory.

How do I report a damaged item?

Please report damages that occurred in transit by going to the "Contact Us" page with the order number, your name and address, telephone number and provide clear pictures of the damaged product and shipping container (including the shipping label.)
We will review the information and get back to you as soon as possible.
Replacement for damaged items are not guaranteed, however we do our best (within reason) to ensure our customers are happy.